FREQUENTLY ASKED QUESTIONS
GENERAL QUESTIONS & ANSWERS
What forms of payment do you accept?
We accept all major Credit Cards.
What is THCa?
D9 THCa (delta-9 tetrahydrocannabinolic acid) is a non-intoxicating cannabinoid found in raw cannabis. It's also the compound that becomes very psychoactive delta-9 tetrahydrocannabinol (THC) when heated. All VGH products are made from federally compliant hemp that’s high in THCa and under 0.3% Delta-9 THC.
Are our products legal in all 50 states?
While all of our products are Federally legal for all states, many restrict the sale of hemp-derived products. Therefore, we only ship where THCa products are legal, by state. Remember, legal status can change at any time at the city, county, and state level, so please check your local regulations before placing your order.
Is Veteran Grown Hemp a veteran-owned company?
Yes. We’re proud to be a veteran-owned business, founded in 2019, and built on transparency, consistency, and community. However, with the change Tennessee state law affecting where we operate, we have also brought on partners who will help us further expand our mission to help veterans across the country find helpful products.
Do we lab test our products for safety and compliance?
Absolutely. Every batch is third-party lab tested for THCa potency and purity, Delta-9 THC compliance, and overall quality. Certificates of Analysis (COAs) are available on every product page. Each product also has a QR code that will display a pdf version of the lab test reports when used.
What makes our products different from competitors?
WE ARE VETERAN OWNED. We have exceptionally high standards. We certainly source the finest exotic Cali-grown small-batch flower. Also, we only use premium extraction materials for dabs and edibles. Hence, no trim, shake, or filler. Our focus is freshness, flavor, and trust. We’ve served over 20,000 happy customers with amazing product and fast shipping. We strongly believe in supporting small family farms based in the US producing the best flower, concentrates, and edibles.
Shipping & Order Questions
Where do we ship?
We ship to all U.S. states where hemp-derived cannabinoids are legal. Some states have restrictions, so if we can’t ship to your state, you’ll be notified at checkout.
How long does shipping take?
Most orders ship same-day or next business day. Transit time is typically 2–4 business days depending on your location.
Do you offer discreet shipping?
Yes. All orders are shipped in plain packaging with no THC or cannabis branding on the outside.
Will I receive tracking?
Yes. You’ll get a tracking link via email once your order has been processed and shipped.
What if my package gets lost or damaged?
If your package is lost, delayed, or damaged in transit, contact us and we’ll work with the carrier and solve the issue quickly. We always do right by our customers.
Can I cancel my order?
Orders are processed quickly, so we can’t guarantee changes after checkout. If you need to modify or cancel, email us immediately and we’ll do our best to assist.
Product Questions
What's the difference between THCa and THC?
THCa is the non-psychoactive cannabinoid the growing cannabis plant produces most. When heated, it becomes psychoactive THC, the compound famous for the euphoric cannabis experience. Since the growing cannabis plant produces only trace amounts of THC and lots of THCa, it iws legal under federal law, allowing it to be shipped.
What's the difference between Smalls and full size nugs?
Smalls are the same strain and quality — just smaller buds. They offer the same flavor, potency, and aroma at a better price.
What's the difference between wax, crumble, and batter?
All of our concentrates are made from fresh frozen nugs that are then extracted to make a concentrate. The difference between the 3 types is simply the consistency of the end product and appearance, they all have similar effects and potencies.
How strong are our edibles?
Each edible product lists total cannabinoid content and serving size. We offer both beginner-friendly and high-potency options. Always start low and go slow.
What's the difference between flower and concentrates?
Flower is the traditional consumption method whereas concentrates are still fairly new. Concentrates are simply the concentrated form of flower, we do not add any additives to our concentrates, they are 100% flower based extracts and we use various solvents for the extraction method. All of our concentrates are made from fresh frozen flower for the best effects and flavor!